Privacy Policy
Smile Deva, Inc enforces a strict privacy policy which every employee of Smile Deva, Inc must comply with. Smile Deva, Inc will not disclose information of its customers to any third party. In the event of a sale, merger or acquisition of Smile Deva, Inc company, Smile Deva, Inc will transfer customer details to the new owners. The transfer of the information will be dealt with appropriately and in the most secure form possible.
Smile Deva, Inc will attempt to make the product and quantities advertised on this site available at all times. However this cannot always be guaranteed and Smile Deva, Inc will not be liable for any products that are not available at the time of your checkout. The customer will be notified as soon as possible when this occurs and advised on what to do to solve this problem. Smile Deva, Inc prices are subject to change without notice. Smile Deva, Inc reserves the right to refuse or terminate/cancel orders when there has been website malfunction or error such as technical difficulty or an incorrect price being displayed. Notification to the customer will be facilitated immediately after this has been notified to us and any payment already received from the customer will be refunded.
Promotions
All promotions are subject to availability and while stocks last.
Terms of Product Use
This site is solely an online store for oral/beauty products. This website is not a substitute for professional medical advice, however we do advise to consult your health care practitioner/dentist/doctor/ or physician before the purchase of any products listed. Your physician or health care practitioner should address any concerns, medical questions and queries regarding the possible treatment of any medical condition. Smile Deva, Inc does not, and is not, able to give or intend to give any answers to your medical related questions. This website does not replace any medical professional resource.
Smile Deva, Inc does not represent themselves as a doctor/physician and nor is this implied. Whiteness from this product will vary from patient to patient and will be different depending on the structure of ones teeth, the number of times it is being used or the duration of time on each whitening session. The results of these products are not guaranteed by Smile Deva, Inc. Teeth whitening may not be uniform due to the difference in people’s teeth and Smile Deva, Inc are not liable for any unexpected results. Whitening fades with time and a regular up keep is recommended in order to maintain white teeth. Whitening products will not whiten dental work such as veneers, crowns, bridges or cavities. By placing an order through Smile Deva, Inc you accept all risks associated with the product, you agree that Smile Deva, Inc will not be held liable for any unexpected results, or complications that may arise as result of the product.
IF YOU NEED MEDICAL ATTENTION PLEASE CONTACT YOUR DOCTOR IMMEDIATLEY.
PEOPLE UNDER THE AGE OF 18, WHO ARE PREGNANT, HAVE HEALTH PROBLEMS, PERIODONTAL DISEASE OR GUMS THAT ARE IN POOR CONDITION, OVERLY SENSITIVE TEETH, WEAR BRACES, HAD RECENT ORAL SURGERY, DECAYED TEETH, HAVE ROOTS EXPOSED, HAVE COLITIS, HAVE JAW PROBLEMS, OR ARE ALLERGIC TO ITEMS INSIDE THE GEL SHOULD NOT USE THIS PRODUCT. It remains the user’s responsibility to ensure you are not allergic to ANY of the ingredients inside the gel or product before using.
Shipping and Handling Information
Most orders submitted before 12:00pm from Monday to Friday PST timing will be sent the next business day.
We are not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses.
Orders may end up being returned for various reasons including: non-payment of Duty & VAT, incorrect address, unclaimed at post office, etc. If a package is returned or rejected, the customer will need to email info@smiledeva.com to arrange redelivery and will also have to pay for all postage costs.
HiSmile will help as much as possible to trace a missing parcel, however if untracked standard shipping is selected, it is the customer’s responsibility to follow up with the carrier.
Please direct any shipping related inquiries to info@smiledeva.com
Shipping Time-Frames
USA: All order will be shipped by USPS Priority Mail and usually it takes 5 business days to deliver the package.
International:
All International Order will be shipped by FEDEX Priority Mail and usually it takes 3 to 5 business days to deliver the package.
*All shipping times exclude clearance/customs delays.
Taxes, Duties and/or VAT
There may be Taxes, Duties and/or VAT applied by customs towards your order when, or after delivery is made. These charges are not inclusive of the original shipping charge, and are unable to be paid for, or reimbursed by Smile Deva, Inc. If you are unsure of the charges and whether you will be affected, please contact your local customs office.
Returns Policy
Results will vary greatly from person to person, depending on the type of teeth or conditions of teeth/stains the user has. It may take a number of months to completely rid your teeth of tough stains. We here at Smile Deva, Inc are not able to refund purchases unless the product is defective.
Smile Deva, Inc will offer a refund, but only within 8 days and only for defective items. This refund is only available if all items provided are returned in their original state, and include all packing material, original manuals and instructions, and any accessories that came with them. Partially returned items will NOT be accepted. Once the LED light and mouth tray has been used, it will not be liable for a refund. It is the customer’s responsibility to pay for shipping costs upon return. Refund will be limited to the cost of the item being returned via regular post not express. An item returned via express is the responsibility of the user and a partial refund of only the actual regular mail will be refunded. It is the user’s responsibility to be aware of this.
If an item has a defect and needs to be returned, you must first email info@smiledeva.com and describe your problem.